Happiness, an sms away


By T S Sudhir

Have a problem with your bank? If your account is with the State Bank of India, go ahead and tell them you are `unhappy’ and it actually works. Here is how …

http://www.ndtv.com/article/cities/happiness-just-an-sms-away-56535

(video of the story)

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About t s sudhir & uma sudhir

Uma Sudhir and T S Sudhir are senior journalists, based in Hyderabad. Both work for NDTV. Uma is a Tamilian, who was educated in
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